Shipping News
2026/04/02
DHL Fuel Surcharge Update Frequency
Due to the sharp increase in aviation fuel prices, DHL has announced that the
fuel surcharge update frequency will be changed from a monthly basis to a weekly
basis, effective April 13, 2026.
Customers who plan to use DHL services are kindly requested to complete their
payment as early as possible prior to any increase in shipping fees. Thank you
for your understanding and cooperation.
2026/03/21
Japan Post ePacket Light Limit Increased to 20,000 JPY
In response to customer requests,
we have raised the ePacket Light purchase limit from 10,000 JPY to 20,000 JPY.
Please note that ePacket Light does not include insurance for loss or damage.
We are unable to provide refunds or reshipments in the event of any delivery issues.
Kindly select this shipping option only after understanding these risks.
2026/03/21
U.S. customs regulations
https://japonicamarket.com/smart-shipping-us_customs.html
Shipping Policy
Japonica Market Packaging Team
We always strive to reduce your shipping costs.
Considering the product details, value, destination, and any potential customs or handling fees, we will select the most cost‑effective shipping option from DHL or Japan Post.
Japan Post and DHL shipping fees are the actual costs.
No hidden fees are included in the shipping charges.
PayPal Seller Protection
- We cannot ship to your friend,partner,brother,sister,parent.
- We will only ship to your name and address registered with PayPal.
- If you change your shipping address,
you have to pay again all deposits with the new address.
Customs Duties
Important Notice Regarding Customs Duties
When products are
shipped overseas, customs duties, import taxes, or customs clearance fees may be
charged by the customs authorities of the destination country or region.Customs regulations and tax standards vary greatly
depending on each country or region, and our store is unable to predict or
guarantee whether such charges will occur or what the amounts may be.
Before
placing your order, please check the customs regulations applicable in your
country or region. Please note that any customs duties, import taxes, or
related fees will be the responsibility of the recipient.
About
Customs Declarations & Fees
■ DAP (Delivered At Place) — Duties Paid by
Recipient
Under DAP terms, customs duties will be paid later by the recipient
(buyer).
Currently, our company does not support prepaid customs duties (DDP) for either Japan Post or DHL.
■ Accurate Item Declarations
We use AI and our extensive
shipping experience to prepare legal and compliant item declarations.
■ No
Undervaluation
We do not undervalue packages for the purpose of avoiding
customs duties or fees.
■ Method of Declaring the Amount
- FOB price
refers to “the cost of the goods only.”
- CIF price refers to “the cost of the
goods, insurance, and freight.”
As a general rule, we declare the value
based on the FOB price. However, depending on the country or the customer’s
instructions, we may also declare it using the CIF price.
■ Is it
considered a “gift” or “commercial/sale of goods”?
We often receive requests asking us to mark items as
gifts, and there are times when we declare them as such. However, given the
current global customs situation, marking a shipment as a gift generally does
not significantly reduce customs duties anymore.
■
Country of Origin: Japan
For secondhand items
without a clearly stated country of origin, we declare Japan.This is based
on their status as secondary distribution goods that have circulated and been
inspected within Japan.
■ Special Instructions
If you require any special
instructions for customs declarations, please inform us in advance.
Additional Fees by Shipping Method
Japan Post (EMS)
For shipments sent via Japan Post that exceed
200,000 JPY in value, it is necessary to delegate the customs declaration to the customs officers at the International Post Office. An additional
export customs clearance fee of 2,800 JPY will be charged. Accurate declarations are required for each individual item. If the total value exceeds 200,000
JPY, we recommend splitting the shipment whenever possible.
This fee must be paid in advance and will be added to your final
invoice.
DHL Multiline Entry Fees
We use AI and our expertise to
prepare item declarations so that DHL’s Multiline Entry fee can be avoided
whenever possible.
DHL applies an 800 JPY Multiline Entry fee when the
package contains six or more declared item lines.
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FOB price Example
Mark the package as: Gift
Declare value: 13,000 JPY
Secondhand Clothes x 2
Unit value 5000 JPY
Secondhand Fashion Necklace (not contain gold) x 1
Unit value 3000 JPY
Total Goods Value:
13000 JPY
------------------------------------------------------------------------------
CIF price + all service fees Example (United Kingdom
Only)
Mark the Package as: Sale of goods
Declare value:
6000 JPY
Secondhand Skirt Polyester x1
Unit value 3000 JPY
Total Goods Value:
3000 JPY
Handing Charge (Commission): 500 JPY
Other Charge (Japan
Domestic Shipping Fee): 300 JPY
Freight Cost (Int'l Shipping Fee): 2000 JPY
Export Charge (PayPal Fee): 200 JPY
Total Invoice Amount: 6000 JPY
------------------------------------------------------------------------------
DHL and Japan Post
Differences Between DHL and Japan Post EMS
Japan Post’s EMS and ePacket Light determine shipping costs based on weight, while DHL calculates its rates using volumetric weight (a value that converts the package’s dimensions/volume into weight). In addition, factors such as monthly fuel surcharges affect DHL pricing, so we do not provide a fixed rate table.
We generally pack items using DHL Box 2 (~2 kg) and Box 4 (~5 kg) as our standard sizes.
Please rest assured that both Japan Post and DHL shipping fees are charged based on the actual cost.
Regarding Safety and Reliability
DHL can consistently track and manage your package until it reaches the customer.
On the other hand, once an EMS shipment leaves Japan, it falls under the control of the destination country’s postal service, and Japan Post has no ability to manage or control the package. If the postal service in your country does not perform well, we recommend using DHL.
United States reference rate (2026/04/01)
|
|
|
Box2 |
|
Box4 |
|
|
|
|
2kg |
|
5kg |
|
DHL without insurance* |
|
|
5107 JPY |
|
8157 JPY |
|
DHL with insurance* |
|
|
7607 JPY |
|
10658 JPY |
|
EMS |
|
|
X |
|
X |
|
ePacket Light |
|
|
X |
|
X |
*Japan Post are suspending shipments to the US.
We have partnered with DHL.
DHL shipping operation is going very
well.
They ship woldwide
including in the United States.
We have business merchant rates.
DHL Reference Rate To United States/Canada
Wireless
Earphones, AirPods, and Nintendo Switch, etc Can Now Be Shipped
(Lithium-Ion
Batteries – 3 or More Units in a Single Package)
Require Phone Number for DHL
International Orders
Please let
us know Phone Number.
Japan Post
Rate schedule (EMS：All Zones)
International mail service availability chart
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